Privacy Policy
Version 1.0 · Last updated: 24 October 2026
Legal documents: Privacy Policy
In short
- This policy covers this website: visits, demo bookings, enquiries and downloads.
- We collect only what we need, and we never sell personal data.
- Board data inside the Konsaro platform is covered by your organisation’s Data Processing Agreement, not by this policy.
1.Who is responsible
Software Vision AG, Löwenstrasse 11, 8001 Zürich, Switzerland, is responsible for processing personal data on this website. For all data protection questions, contact info@softwarevision.ch.
2.Scope
This policy explains how we process personal data when you visit konsaro.com, book a demo, contact us or download material. It is based on the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
3.Data we process
| When | Data | Purpose |
|---|---|---|
| Visiting the website | IP address, date and time, page visited, browser and operating system | Delivering the website and protecting it against misuse |
| Website analytics (only with your consent) | Pages visited, links clicked, scroll depth, active time, video progress, form steps (no form values), random browser identifier; on personal invitations, the invited company | Improving this website and understanding interest in Konsaro |
| Booking a demo | Name, work email, company, role, preferred time, time zone, message | Arranging and holding the demo, follow-up |
| Contact form | Name, email, company, message | Answering your enquiry |
| Downloads (e.g. checklists) | Name, work email, company | Providing the material, follow-up |
| Help page feedback | Rating and optional comment, no name | Improving our help pages |
| Personalised invitation pages | Access code, stored in a cookie | Protecting personal pages |
4.How long we keep data
We keep personal data only as long as necessary for the purpose for which it was collected:
| Data | How long we keep it |
|---|---|
| Server logs (IP address, pages visited) | 14 days, then deleted automatically. Longer only if needed to investigate a specific security incident. |
| Demo bookings, contact enquiries and download requests | 12 months after our last contact with you. If you become a customer, for the duration of the business relationship. |
| Help page feedback | Stored without your name, so it is not linked to you. |
| Cookies | As listed in the Cookie Policy, at most 6 months. |
| Contracts, invoices and business correspondence | 10 years, as required by Swiss law (Art. 958f of the Swiss Code of Obligations). |
You can ask us to delete your data earlier at any time, unless we are legally required to keep it.
5.Legal basis
We process personal data in line with the principles of the revFADP. Where the GDPR applies, our legal bases are:
- performance of a contract and pre-contractual steps, such as a demo you requested (Art. 6(1)(b) GDPR);
- our legitimate interest in operating and securing the website and in business communication (Art. 6(1)(f) GDPR);
- your consent, where we ask for it (Art. 6(1)(a) GDPR).
6.Who receives your data
We share personal data only with service providers that help us run the website and handle enquiries, and only under data processing agreements. This website is hosted by Hetzner Online GmbH in Germany. The full list is on the Sub-processors page. We do not sell personal data.
7.Transfers abroad
Some service providers process data outside Switzerland, for example in the EU. The EU is recognised by Switzerland as having an adequate level of data protection. We transfer data to other countries only with appropriate safeguards, such as the EU Standard Contractual Clauses.
8.Security
We protect personal data with appropriate technical and organisational measures, including TLS encryption and restricted access.
9.Your rights
Within the limits of applicable law, you have the right to:
- access the personal data we hold about you;
- have incorrect data corrected;
- have data deleted or its processing restricted;
- object to processing;
- receive your data in a common electronic format;
- withdraw your consent at any time, with effect for the future.
To exercise these rights, email info@softwarevision.ch. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or with the supervisory authority in your EU country.
10.Cookies
We use technically necessary cookies and entries that store your cookie choice. Website analytics run only if you allow them; we use no advertising cookies. Details are in the Cookie Policy.
11.Changes
We may update this policy. The current version is always published on this page. If the German and English versions differ, the German version prevails.